TrueSource Privacy Policy

Effective Date: 30/10/2025

This Privacy Policy explains how TrueSource ("we", "our", "us") collects, uses, and protects information through our mobile application ("App"). This policy applies only to TrueSource.

1. Information We Collect

A. Information You Provide

  • Text you submit for AI detection analysis
  • Images you upload for generative artifact detection
  • Optional contact information when you reach out to support

B. Automatically Collected Data

  • Anonymous identifiers and basic device information
  • App interaction events, performance metrics, and diagnostics

2. Use of AI & Disclaimer

TrueSource provides probabilistic assessments to help determine whether text or images may be AI-generated. Results are informational only and may include false positives or negatives. Do not rely on a single result for critical decisions.

3. Data Retention & Deletion

  • Submitted text and images are processed for analysis and may be retained briefly to improve reliability and prevent abuse.
  • Support communications are retained as needed to address your request.
  • You can request deletion of stored data, where applicable, by contacting support.
  • We do not sell personal data.

4. Legal Basis

Where required, we process data based on one or more of the following legal bases:

  • Your consent for optional features and diagnostics
  • Performance of a contract to provide the App
  • Legitimate interests such as service integrity and security
  • Compliance with legal obligations

5. Third‑Party Processors

We may use reputable service providers for infrastructure, analytics, or error monitoring. These processors handle data on our behalf under appropriate agreements and safeguards.

6. International Transfers

Data may be processed in countries outside your own. We use appropriate safeguards where required by law to protect your information during such transfers.

7. Security

  • Transport encryption (HTTPS/TLS)
  • Access controls and least‑privilege practices
  • Monitoring and periodic reviews of platform security

8. Your Rights

Subject to applicable laws, you may:

  • Access your data
  • Request deletion
  • Withdraw consent where processing is based on consent

9. Children’s Privacy

TrueSource is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal, operational, or regulatory reasons. The “Effective Date” will indicate the latest revision.

11. Contact

For all privacy-related questions and requests, contact support@alestaapp.com.