Privacy Policy
Last updated: June 22, 2025
Introduction
Alesta App ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, including PetAI and any future applications (collectively, the "Apps").
Information We Collect
We may collect several types of information from and about users of our Apps, including:
- Personal Information: This may include your name, email address, and other contact details when you register for our Apps or contact us for support.
- Usage Data: Information about how you use our Apps, including features you access, time spent on the Apps, and other analytics data.
- Device Information: We may collect information about your mobile device, including the hardware model, operating system, unique device identifiers, and mobile network information.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Apps
- Respond to your comments, questions, and requests
- Understand how users interact with our Apps
- Detect, prevent, and address technical issues
- Develop new features, products, and services
Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services on our behalf.
- For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Choices
You can choose not to provide certain information, but this may limit your ability to use certain features of our Apps. You can also manage your privacy settings within our Apps or through your device settings.
Children's Privacy
Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The terms "Personal Information" and "Personal Data" refer to any information that can be used to identify you.
We collect and process your personal data in accordance with this Privacy Policy and in compliance with the applicable data protection laws. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
We don't sell your personal information.
By using our "Services" you agree to the collection and use of information in accordance with this policy.